Introduction

At JewelVenus, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or make a purchase from us. Please read this privacy policy carefully.

Information We Collect

We may collect the following types of information:

How We Use Your Information

We use the information we collect to:

• Process your orders and send order confirmations
• Communicate with you about products, services, promotions, and events
• Provide customer support and respond to your inquiries
• Improve and optimize our website and your shopping experience
• Detect and prevent fraud and abuse
• Comply with legal obligations

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to track activity on our website and store certain information. Cookies are files with a small amount of data that may include an anonymous unique identifier.

Types of cookies we use:

• Essential cookies: Necessary for the operation of our website
• Functionality cookies: Recognize you when you return to our website
• Analytical/performance cookies: Allow us to recognize and count the number of visitors
• Targeting cookies: Record your visit to our website and pages visited

Sharing Your Information

We may share your personal information with third parties to help us use your information, as described above. For example, we use Shopify to power our online store. We also use Google Analytics to help us understand how our customers use the site.

We may also share your information to:

• Comply with applicable laws and regulations
• Respond to a subpoena, search warrant or other lawful request
• Protect our rights or the rights of others

Your Rights

Depending on your location, you may have the following rights regarding your personal information:

• The right to access the personal information we hold about you
• The right to request that we correct or update your personal information
• The right to request deletion of your personal information
• The right to object to our processing of your personal information
• The right to request that we limit the processing of your personal information
• The right to data portability

To exercise any of these rights, please contact us at privacy@jewelvenus.com.

Data Retention

We will maintain your information for our records unless and until you ask us to delete this information. We are required to keep records of transactions for legal and accounting purposes.

Security

We implement appropriate security measures to protect your personal information. However, please remember that no method of transmission over the Internet or electronic storage is 100% secure.

Children's Privacy

Our website is not intended for individuals under the age of 13. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe your child has provided us with personal information, please contact us.

Changes to This Privacy Policy

We may update this privacy policy from time to time to reflect changes to our practices or for other operational, legal, or regulatory reasons. The updated version will be indicated by an updated "Last Updated" date.

Contact Us

For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by email at privacy@jewelvenus.com or by mail using the details provided below: