Frequently Asked Questions

Find quick answers to common questions about JewelVenus imitation jewellery

💎General Questions

JewelVenus is your premier destination for exquisite imitation jewellery. We specialize in high-quality, affordable jewellery pieces including necklaces, earrings, bracelets, rings, and face jewellery that mimic the beauty of real precious stones and metals without the luxury price tag.

Our jewellery is crafted from high-quality imitation materials including gold-plated brass, sterling silver plating, and premium alloy metals with crystal and synthetic gemstone embellishments. We focus on creating pieces that have the luxurious appearance of real jewellery while remaining affordable.

Currently, we ship across India with plans to expand internationally soon. We offer free shipping on orders above ₹999 and express delivery options in major metropolitan areas.

Once your order is shipped, you'll receive a tracking number via SMS and email. You can track your order in real-time through our website's 'Track Order' section or using the courier company's tracking portal.

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Call Us

Speak directly with our jewellery experts

+91 8929091315

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Email Support

Get detailed assistance via email

support@jewelvenus.com

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Live Chat

Instant help during business hours

Still Have Questions?

Our customer support team is available 24/7 to help you with any queries about our imitation jewellery collection, orders, or jewellery care.

💡Quick jewellery Care Tips

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Keep dry and avoid water contact

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Apply before wearing jewellery

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Store in original packaging

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Clean with soft cloth regularly